FAQS

Q:Can you provide a sample for test?

A: Yes, we are pleased to support samples for test.  Normally 2-3 pcs samples should be enough, if you need morequantiies that you need to pay extra fee, besides you need to add shipping cost if you don’t have any delivery account

 

Q: What’s the lead time?

A: Samples: 1-3 days( with stock);  1-2 weeks (without stock).  Mass batch: 2-4weeks, depends on the quantity of the order,Please contact us for more details.

 

Q:Can you make customized products?

A: Yes, we can customized item as customer requirements,just provide us drawings or samples, our engineer team will give fast response.

 

Q: What kind of payment do accept ?

A: T/T, Credit card, Paypal etc.

 

Q: Do you have a catalogue?  Can you send me the catalogue to have a check of all your products?

A: Yes , We have product catalogue.  Please contact us on line or send an Email to sending the catalogue.

 

Q:Can you make customized products and customized packing?

A: Yes.  We can make connectors according to your requests, please send us drawings or more detailed productinformation.

 

Q: What kind of payment do you accept ?  Can l pay RMB ?

A: We accept T/T (Wire transfer).  Please be sure that we can receive the same amount of the lnvoice.  And you can paymoney In RMB.  No problem.

 

Q : What about your delivery time?

A: We can send the stock products in about 3 working days.  lf without stock, or stock is not enough, we will check

the delivery time with you.

 

Q : How to ship my order ?  ls it safe?

A: For small package, we will send it by Express, such as DHL, FedEx, UPS, SF Express.  That’s a Door to Door serviceFor big packages, we will send them by Air or By sea.  We will use good packing and ensure the safety.

 

Q : Can you provide Certificate of Origin?

A: Yes, Sure.  We can offer it.

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